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CasinoCalculator aims to provide in-depth, honest and impartial reviews of both new and established online casinos. We dig deep into what each online casino offers and share our opinions via our casino reviews so that you can decide whether or not each casino site is worth playing at. We give an overall rating for each casino but we also cover several topics for each casino which should help you if you are looking for the best casino sites for game selection, the best casinos for big bonuses, or the top online casinos that offer the most banking options.

It’s not an easy task to choose a casino to play at. There are more casinos online now than there has ever been and new casinos are being launched on a monthly basis for both UK and worldwide players. Casino review sites such as CasinoCalculator can help you narrow down the choice so that you can play at an online casino that is trustworthy, reputable and one that you’ll get everything you want from without experiencing any issues.

You’ll find a list of our latest casino reviews above and an explanation of what is included in them below.

How We Review Online Casinos

All of our online casino reviews are conducted by the dedicated team here at WhichBookie who have several decades of experience in the industry. Not only do we run this site but we also play at online casinos very frequently ourselves both for leisure and in order to conduct our reviews. You can be assured that our team of experts know what to look for in an online casino to determine whether or not they are trustworthy and provide enough features to make them worth playing at ahead of other casinos.

Here are a few things we look at when putting together reviews of online casinos.

Security & Reputation

Putting game selection, bonuses and other factors aside, the most important factor when choosing an online casino to play at is security. Whether you’re depositing small or large amounts of money, you need to be confident that your funds are safe and that all gameplay is above board.

Sadly, not all casinos online can be trusted. It’s not hugely difficult to launch a casino and start attracting players with big bonuses and attractive promotions. You need to make sure that the casino that you choose to play at is owned and operated by a reputable company and that you are going to be paid out correctly for any wins that you have and able to make withdrawals without any issues.

As our casino review team have 20+ years each experience in the industry, we know exactly what to look for in terms of safety & security at online casinos and we share all of this info in our casino reviews. Some security factors we take into consideration include:

The level of fund protection that the casino offers – All online casinos need to make this information available to players. This is what happens to players’ funds should the casino go under.

Real player experiences and opinions – What better way to learn about a casino than from players who have already registered, played, deposited & withdrew?

Licensing – We only recommend playing at online casinos that hold a valid licence from the UK Gambling Commission (UKGC). You won’t find any casinos listed on CasinoCalculator that don’t! This gives an additional layer of security as all UKGC licensed casinos need to follow strict rules and are regularly audited for fair play.

Bonuses & Promotions

There are dozens of online casinos that have passed our quality check and so you may need to look for other factors to pick one to play at. If you are interested in claiming bonuses at an online casino then the offers that are available may be the deciding factor for you. Not all casino bonuses are the same as they come in various forms and have different terms and conditions which can affect their value. Some casino bonuses are in the form of free spins, some are deposit bonuses and some may be cashback. Then there’s the amount/value of the free spins and bonuses that you can claim from a casino as a new customer along with the severity of the wagering requirements, max win caps and more. We explain exactly what is required to claim each casino bonus in our reviews along with what is required to clear them and any T&Cs that you should be aware of.

Casinos should not just be judged on their welcome bonuses which are available to new players as the best casinos should offer similar promotions to existing customers on a regular basis. Many online casinos have weekly reload bonuses, loyalty schemes, free spin offers and cashback available that can be claimed throughout the week or month. All of these factors are taking into consideration when rating the casinos here at CasinoCalculator and are listed in our reviews.

Game Selection & Providers

Another factor which sets online casinos apart from each other is the selection of games that are on offer.

Some casinos host over 1,000 different slot games whereas others have only a couple of hundred and the same goes for other game types such as card games, table games, instant win scratchcards and virtual sports betting.

If you are looking to play a certain type of game, make sure that the casino offers a good selection. We’ll cover this in our ‘Games’ section of the reviews.

Another point that we’ll cover is the software. Online slots and other casino games are developed by different game providers. Some players prefer some providers over others as they all have different styles of games. Some of the most popular slot providers include NetEnt, Blueprint Gaming, Hacksaw Gaming, Play’n Go, Pragmatic Play and Microgaming. A good casino will host games from various providers but some choose to list games from only a few.

Deposit & Withdrawal Options

All online casinos will accept debit cards but if you are looking to deposit and withdraw from your account via other methods, you may have to narrow down your options.

Along with debit cards, some common banking methods at online casinos include e-wallets such as Neteller, Skrill and PayPal, pre-paid cards such as Paysafe and some casinos even allow customers to deposit via their mobile phone bill.

In our online casino reviews, we list the available options for both deposits and withdrawals for each casino. We also let you know whether or not there are any charges associated with transactions and how long you can expect to wait for your funds to hit your account after withdrawing.

Customer Service

We hope that you’ll never have to get in touch with the support team at an online casino but occasionally, you may do. When you do, it is extremely helpful if you’re able to reach them quickly and easily and receive a professional and helpful response.

Most online casinos offer support via email but they can take hours or days to respond. Live chat is usually the best option to talk to someone quickly but not all casinos offer this method of support and if they do, the connection and response times vary.

When we review a casino, we personally get in touch with them via all contact methods. We then pass on our experience of their support channels in our reviews. We’ll let you know how you can get in touch with them, how long the expected response time is and how competent we found the support staff to be.

User Experience 

Not all online casinos are the same, which is a good thing. They differ in design and layout and you’ll most likely have your preferred casino sites based on your user experience. This is often a personal preference but we feel it is important to share our experience of the sites in our reviews.

Some casinos are a pain to navigate and make it unnecessarily difficult to find what you’re looking for. Some are also slower than others which can make browsing the selection of games or loading them a pain. If we have a bad user experience with an online casino, we’ll let our readers know in our reviews so that you can be aware of the issues before registering an account.

Mobile & Apps

Did you know that the vast majority of games played at online casinos are via mobile devices such as smartphones or tablets? Gameplay has shifted from desktop computers in a big way over recent years as players use their phones and tablets to play slots, blackjack, roulette and other games whilst on the move or when away from their computer. Therefore, it’s essential that online casinos have made the necessary changes to cater for mobile casino players.

You’ll find that pretty much all online casinos are optimised for mobile browsers. However, mobile casino sites are better than others. Some casinos have also released dedicated casino apps to go one step further which can be a great option as they allow players to access their accounts and the games quicker and receive push notifications related to special offers, bonuses and important announcements.

We give our opinion on the mobile version of all casinos that we review and if they have an app available, we’ll share our thoughts on it too.

Resolving A Dispute With An Online Casino

Major disputes with reputable online casinos are rare but unfortunately, they do happen. When they do, they usually fall into the following categories:

  1. A bonus or promotion hasn’t been credited to your account
  2. You have not received or are unable to make a withdrawal
  3. There has been a technical issue with a game you having been playing at the casino

There are other issues that you encounter with an online casino but the above are the most common.

Whatever your issue, you should first try and resolve it with the casino directly. This will usually involve contacting them via their support channels and explaining the situation. Although you may be frustrated, angry or emotional, it can be extremely helpful if you remain calm, polite and courteous when getting in touch as this will often result in a more positive response from the casino. You’ll find all of the available contact methods for the casino in our casino reviews.

After several attempts to resolve the dispute with the casino, if you still believe there to be an issue, you can request support from a third-party organisation known as an Alternative Resolution Service, or ADR for short. The most commonly used ADR’s are IBAS and eCOGRA and the one that you choose to use will usually depend on which one the casino is associated with. You can find a full list of online casinos that you can raise a dispute with on the IBAS and eCOGRA websites or you can simply ask the casino.

If the Alternative Resolution Service determines that the is a case based on the information that you provide them with, they will attempt to resolve the issue by acting as a middleman.

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At Casino Calculator we bring you the best content and offers every day, please be aware that we do collect compensation from some of the links on this page.

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